Replay NOC
Replay NOC
Create Salesforce Case
Open Grafana
SC
Sage Cimetta
Administrator

Create Salesforce Case

Review the alarm before creating a new Salesforce Case.

Are you sure? Creating this Case writes a new record into Salesforce.
Alarm details
Alarm ID 373
Ticket 68194
Customer Clay County, FL - Fire EOC
Site CCPS-HG
Alarm IDLE
Severity Medium
Status Active
Alarm Time 7/31/2026 9:59:29 AM
Salesforce action

The Case will be created with High priority and Web origin.

Cancel