Create Salesforce Case
Review the alarm before creating a new Salesforce Case.
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Creating this Case writes a new record into Salesforce.
Alarm details
| Alarm ID | 5071 |
|---|---|
| Ticket | 73724 |
| Customer | City of Concord, NC 911 |
| Site | 911-HGRECORD |
| Alarm | IDLE |
| Severity | Medium |
| Status | Active |
| Alarm Time | 8/26/2026 4:55:12 PM |
Salesforce action
The Case will be created with High priority and Web origin.